Q. What advice do you have for a customer looking to hire a provider like you?
A. Ask questions. One of the most important is, “Do you use any soaps/detergents to clean?” If they say NO, be very cautious, they will be using extremely high pressure to “blast” off the dirt, mold, and mildew off your structure. You absolutely do not want to hire this person.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Pressure washing is not only about cleaning siding, it is about restoring anything on your property back to its’ original luster.
Q. Why does your work stand out from others who do what you do?
A. We respect and treat every property as if it were our own. We pay very close attention to even the smallest details. Our customers think we are very meticulous, about our work, and the quality of it. We are not Painters, Lanscapers, Handymen, ETC., or a guy who bought a pressure washer from Home Depot and now is a “pressure washer”. We are Pressure Washing and Restoration Specialist. This is all we know, and all we do.
Q. What do you like most about your job?
A. We like seeing the amazement in our customers eyes when we restore something back to its original luster, and they are seeing it for the first time.
Q. What questions do customers most commonly ask you? What’s your answer?
A. How do we get things so clean without causing damage?
We use high quality environmentally safe detergents, based upon, what we are cleaning, and we use very low/soft pressure to apply the detergents, let them dwell, then gently rinse it off. The only time when we do use high pressure is to clean stone.
Q. What do you wish customers knew about you or your profession?
A. The companies that put out signs that you see for a $199 or $99 house wash are, to say it politely, hacks. Remember, most business’ are in business to make money. The detergents we use on a average size home costs about $100. So if a company is advertising a $199 house wash, where is there profit? If they are using high quality detergents, that means they are making about $99 on a house wash. If they have a worker they have to pay them too. Plus it takes a few hours to wash a home. How are they paying for gas, insurance, and all the other expenses it takes to run a business? It probably means one of two things; they are not using any detergents, which means they are destroying your home by blasting off the dirt using high pressures at very close range. Or, they are trying to sucker you in. They tell you, that the fine print says, that price is for a 1000 sqft home or something to that effect.
We only like to be truthful, honest, and forthcoming to our customers. I believe if you follow these principles you will have a thriving sustained business.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes. We attend seminars regularly, to stay up to date on the current techniques, trends, equipment, and science of cleaning.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Do your homework and research first. Work for someone first who knows the business. Pressure washing is way more involved and complicated, when done right, than you think.